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We can all ask questions - but are they effective, do they get the right information in the right way. A practical session looking at using questions to get results.
How often do you leave meetings knowing that you have not achieved all you needed to. This session introduces tools to help plan and run meetings to ensure all of the practical and personal needs of yourself, and the people you are meeting are met.
The aim of this workshop is to enable you to write letters, memos and e-mails in a clear, professional and concise format.
This workshop is suitable for managers and looks at what and how we currently communicate, poor communication and its effects. It looks at different methods of communication and how to make them effective along with looking at presentation style, nerves and body language. The training concludes with the delegates conducting a briefing of site materials demonstrating the skills learnt in the training.
A practical workshop that addresses tasks individuals need to complete and introduces a number of time and priority management tools and techniques.
A practical workshop addresing the difference between passive/agressive & assertive behaviour, giving tips and practice on how to be assertive and what it really means.
A workshop to introduce the process of negotiations , taking delegates through each stage and allowing them to plan for a negotiation of their own.